We understand how important your investment in a new heating and air conditioning system is to you. Your choice of a trusted contractor, equipment brand, additional energy saving improvements, warranties and other important considerations will have a long term impact on your energy bill savings (return on investment) and equipment longevity.
Having a reliable HVAC service company relationship is of utmost importance. We understand this is a big decision for you, and one that we take seriously. After all, choosing company wisely can lead to thousands of dollars in saved money invested.
We will schedule a convenient time for you to meet with one of our knowledgeable Comfort Consultants to listen to you and determine your needs and goals. Your Comfort Consultant will investigate your home and evaluate your needs to detect the best options to acquire additional energy savings, comfort levels, and health benefits.
After your Comfort Specialist completes their fact-finding investigation, they will present different solutions to you to meet your needs, your budget and your schedule. We proudly continue to offer the most advanced equipment available today by Lennox Industries, the only manufacturer that sells directly to us, the dealer, which we consider to be of utmost importance for our customers.
When we say we are going to be there, we will be there, and we will install your system as promised. Our professional installation technicians take pride in their quality installations, and show utmost respect and care for your home like it is their own. Kent's technicians answer any questions you may have, explain the operation and maintenance of your new system, and will clean up their work areas prior to leaving the job. All we ask you to do is relax, and rest assured knowing that you are receiving the finest system installation available. Our systems work as we promise they will. Let us prove it to you.
Service after the sale is another way that Kent stands out from the rest. As your comprehensive indoor comfort system provider, we are available to you whenever we are needed. You will hear from us saying “thank you” when confirming the job installation went as expected, and we will also request information on our customer satisfaction questionnaire so we can serve you and our other valued customers better.
Our owners, Glenn and Stacy Evans, always enjoys hearing from our customers by phone or in person so they can continue to improve and position Kent Heating and Air Conditioning as the leading Lennox Premier Dealer in Northwest Indiana. We always welcome feedback from our customers.










